Privacy Policy

We collect information you choose to give us when you call or text us, or when you use the estimate form on this site. When you submit the estimate form, the details you enter are stored in this site's database and the form also prepares a draft text message on your own device addressed to (417) 807-3050. That information can include your name, callback number, property location or ZIP code, details about your sewer problem, and any notes you add.

We also receive standard device and usage data through our website hosting and analytics. Our hosting provider sets a security and bot-management cookie (__cf_bm), and a first-party analytics script collects page views and performance data such as pages visited, referring page, device and browser information, and approximate location derived from your IP address. When you submit the estimate form or tap a call button, we store a record of that action in the site's database together with the page you were on, the referring page, campaign (UTM) parameters and ad-click identifiers (such as gclid or fbclid), device type, browser user agent, and screen size. These records are viewable by the site operator. The site also stores first-visit attribution data — campaign parameters, referring page, landing page, and the time of your first visit — in your browser's localStorage so later requests can be attributed to how you found us. You can clear this data at any time through your browser settings.

We use the information we receive to respond to your request, refer you to an independent local sewer contractor, schedule inspections or estimates, improve this website, and keep the site secure.

This is a lead-generation website. To fulfil your request, we share the details you provide — including your name, contact information, location, and problem description — with independent local sewer and plumbing contractors who are not our employees or agents, so they can contact you and fulfil your request. Those contractors handle your information under their own privacy practices.

We do not sell your personal information for unrelated marketing. We may also share information with the service providers that host and operate this website and its analytics, and when disclosure is required by law or to protect rights, safety, and property.

This site uses the hosting provider's security cookie and a first-party analytics script as described above. Advertising cookies and tags, such as Google Ads conversion tracking, may also be used to measure the performance of our advertising.

You can control or delete cookies through your browser settings. You can manage Google's advertising personalization at adssettings.google.com, and you can opt out of many interest-based advertising programs through the Network Advertising Initiative or YourAdChoices opt-out tools.

If you call or text us, or send the text draft our form prepares, message and data rates from your carrier may apply. You can opt out of text messages at any time by replying STOP, and you can ask us to stop calling you during any call.

We keep request information only as long as needed to handle your request and to meet business and legal record-keeping requirements.

We use reasonable measures to protect the information we receive. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

This site is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

This site may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page.

Questions about this policy? Call us at (417) 807-3050.